Privacy Policy

Introduction

This privacy policy explains how we collect, use, store, and protect personal information provided through our website and services. By using our services, you consent to the practices described in this document.

Information We Collect

We collect information that you provide directly when requesting services or contacting us. This includes:

• Name and email address
• Travel destinations and dates of interest
• Specific preferences regarding travel style and interests
• Any additional information you choose to provide in enquiry forms

We also collect technical data automatically when you visit our website, including IP addresses, browser types, device information, and pages viewed. This data helps us understand usage patterns and improve our services.

How We Use Your Information

We use collected information for the following purposes:

• Responding to your enquiries and service requests
• Delivering requested guides, research materials, and other services
• Communicating updates relevant to your service engagement
• Improving our website functionality and user experience
• Maintaining records for business operations and legal compliance

We do not use your personal information for marketing purposes without explicit consent. We do not sell or rent personal data to third parties.

Data Storage and Security

Personal information is stored securely on protected servers located within the European Economic Area. We implement industry-standard security measures including encryption, access controls, and regular security audits to protect against unauthorised access, alteration, or disclosure.

Despite these measures, no internet transmission is completely secure. While we strive to protect your data, we cannot guarantee absolute security of information transmitted through our website.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Service-related data is typically retained for seven years to comply with business record requirements. You may request deletion of your data at any time, subject to legal obligations requiring retention.

Third-Party Services

Our website may contain links to external websites or services not operated by us. We are not responsible for the privacy practices of third-party sites. We recommend reviewing the privacy policies of any external sites you visit.

We may engage trusted third-party service providers to assist with business operations, such as payment processing or technical infrastructure. These providers access personal information only as necessary to perform their functions and are obligated to maintain confidentiality.

Cookies

We use cookies to enhance website functionality and user experience. For detailed information about our cookie practices, please refer to our Cookies Policy.

Your Rights

Under applicable data protection laws, you have the right to:

• Access personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information
• Object to processing of your data for specific purposes
• Request restriction of processing in certain circumstances
• Receive your data in a portable format
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at [email protected]. We will respond to requests within one month unless circumstances require an extension, in which case we will inform you.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website or directly to active clients. The revision date at the top of this document indicates when the policy was last updated.

Contact Information

For questions or concerns regarding this privacy policy or our data practices, contact us at:

Email: [email protected]
Address: 42 Kensington Gardens Square, London W2 4BH, United Kingdom