Terms of Use

Last updated: September 2026

Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by these terms of use. If you do not agree with any part of these terms, you should not use our website or services.

Service Description

We provide travel research services, country guides, and related consultancy. Services are delivered as described on our website and in individual service agreements. We reserve the right to modify or discontinue services at any time without prior notice, though existing client commitments will be honoured.

Use of Website

You may use this website for lawful purposes related to evaluating and requesting our services. You agree not to:

  • Attempt to gain unauthorised access to any part of the website or related systems
  • Interfere with or disrupt the website's functionality or servers
  • Reproduce, duplicate, or copy website content without written permission
  • Use automated systems or software to extract data from the website
  • Transmit viruses, malware, or other malicious code
  • Misrepresent your identity or affiliation when using the website

Intellectual Property

All content on this website, including text, images, logos, and design elements, is protected by copyright and other intellectual property rights. Content is owned by us or licensed for our use. You may not reproduce, distribute, modify, or create derivative works without explicit written permission.

Client-specific materials delivered as part of our services are provided for personal use related to the intended travel purpose. They may not be redistributed, published commercially, or used for purposes beyond the scope of the original service agreement.

Service Limitations

Our services provide cultural and logistical guidance based on research conducted at a specific point in time. We cannot guarantee:

  • Current accuracy of all information, as conditions in foreign countries change constantly
  • Safety or suitability of recommended locations or activities for your specific circumstances
  • Availability of services, accommodations, or attractions mentioned in guides
  • Specific outcomes or experiences resulting from following our recommendations

Travellers remain responsible for verifying current conditions, entry requirements, health advisories, and safety situations before and during travel. Our services supplement but do not replace official travel advice from government authorities.

Disclaimer of Warranties

This website and services are provided on an "as is" basis without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the website will be uninterrupted, error-free, or free from viruses or other harmful components. We do not warrant the accuracy, completeness, or timeliness of information provided through the website or services.

Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our website or services. This includes but is not limited to loss of profits, data, or opportunities, or damages resulting from travel decisions made based on our materials.

Our total liability for any claims related to our services shall not exceed the amount you paid for the specific service giving rise to the claim.

These limitations apply even if we have been advised of the possibility of such damages. Some jurisdictions do not allow certain liability exclusions, so some limitations may not apply to you.

User Responsibilities

When using our services, you are responsible for:

  • Verifying current travel requirements and restrictions for your destination
  • Obtaining necessary visas, vaccinations, and travel insurance
  • Assessing personal health and fitness for proposed activities
  • Complying with local laws and customs in visited countries
  • Taking reasonable precautions for personal safety and security
  • Providing accurate information when requesting services

Payment and Cancellation

Service fees are payable as specified in individual service agreements. Payments are typically due before service delivery begins. We accept payment through methods specified during the booking process.

Cancellation policies vary by service type and are communicated during the booking process. Generally, cancellations made more than fourteen days before scheduled service delivery are eligible for partial refunds. Cancellations within fourteen days may not be refundable if work has commenced.

Third-Party Links

Our website may contain links to third-party websites for reference or convenience. We do not control these external sites and are not responsible for their content, privacy practices, or availability. Inclusion of links does not imply endorsement.

Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses, including legal fees, arising from your use of our website or services, your violation of these terms, or your violation of any third-party rights.

Governing Law

These terms are governed by the laws of England and Wales. Any disputes arising from these terms or use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated revision date. Continued use of the website after changes indicates acceptance of modified terms. For significant changes affecting active service agreements, we will notify affected clients directly.

Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. Invalid provisions shall be replaced with valid provisions that most closely reflect the original intent.

Contact Information

For questions regarding these terms of use, contact us at:

Email: [email protected]
Address: 42 Kensington Gardens Square, London W2 4BH, United Kingdom